Last updated: 30 June 2026
NI Candle Supplies is committed to making our website accessible to everyone, including people with disabilities. We aim to meet the requirements of the European Accessibility Act and follow recognised accessibility standards.
Standards
- We are working towards conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at AA level.
Known limitations
- Some parts of the site are not fully accessible. The current known issues include:
- 8 images missing alternative (alt) text
- 1 form field without a visible or programmatic label We are fixing these issues and expect to address them in upcoming updates.
What we are doing
- Reviewing and updating content to add appropriate alt text for images.
- Adding proper labels to form fields and improving semantic HTML.
- Testing pages with assistive technologies and automated tools.
- Implementing an ongoing accessibility review process as part of our content and development workflow.
Feedback and contact
If you encounter accessibility problems on our website, please contact us:
- Email: support@nicandlesupplies.com
- Telephone: +44 28 4177 4362
- Postal: NI Candle Supplies, Unit 7B, Milltown Industrial Estate, Greenan Road, Warrenpoint, United Kingdom BT34 3FN
We aim to respond to accessibility enquiries within 5 working days. If you need information in an alternative format (for example, large print, audio, or braille), please let us know when you get in touch.
Third‑party content
Some parts of our site may include content or functionality provided by third parties. We will work with suppliers to improve accessibility where possible.
Formal compliance statement
This statement is provided in support of our efforts to comply with the European Accessibility Act for services offered to customers in the EU.
